As we try to avoid damage be extreme care within our packing, sometimes damage can occur.  All claims for shipping damage must be filed the recipient with HD Design Center, LLC within three days of receipt, including sending digital photographs of the damaged product to us at sales@webobble.com.  If damage occurs and a claim is not filed in writing / email to us within the time frame specified, we can not be held accountable.

 

All our merchandise is carefully packaged for shipment in approved packing boxes along with custom fitted styrofoam and or clam shell inserts.   HD Design Center, LLC will remake the damaged products at it's sole descretion if breakage was caused neglect in our packing process.  If this is the case, we will ship the replacement product to the customer within the posted standard order delivery time on the website (where the new remake order is considered received on the date when the shipping damage claim has been recognized HD Design Center, LLC). 

 

You will be required to send us back the damaged item in the event that we remake you a new one at your sole expense.  Tracking information must be provided you for such return.